Care Provider (Health Facility) Support Supervision

This is a one day planned and structured follow-up done by UHPC at least two weeks after the cooperative health insurance management training to ensure that the health care provider fully prepares before and is ready to start offering care to members. This entails 4 support supervision visits coming after every two weeks after the training. The 7-point scale (sub-topics) are discussed during support supervisions and include the Memorandum of understanding, identification system (IDs)/passbook systems, Spot checks, Provider insurance management files, staff explaining how cooperative health insurance works and non-members can see insurance is available at the health facility